Mobile Content Daily Validation

Background

One of the biggest French operators has Value Added Services customers growing rapidly. The marketing department was looking for a solution to improve the QoE (Quality of Experience) for its customers.

Challenge

Ensuring QoE of content quality on selected 2.5G and 3G services was the main issue; manual testing was not able anymore to keep up with demand, and no troubleshooting information was available to help solve problems.

Solution

Keynote MITE Test Runner was deployed to monitor availability and performance, to test delivery from the users' perspective and to deliver more error identification and diagnostic ability.

Benefits

Keynote MITE’s scalable model was able to handle a growing frequency of test campaigns, even during nights and over weekends. After deployment, a faster and more reliable process was delivered. Effective troubleshooting became possible thanks to the available technical information.